What do I do if my package is lost or missing?

If your tracking information says that your package was "delivered," but you're still not seeing it, please try the following:

• Double-check that your shipping info is correct.
• Check with your neighbors and household members (if applicable) to see if they might have inadvertently received your package and forgotten to mention it.

If you still cannot find your package or have questions, please reach out to our Customer Care team via chat, email, or phone (800-953-6424). We will help you get your package as soon as possible!