Ceinwen
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Activity overview
Latest activity by Ceinwen-
Ceinwen created an article,
Are there any regional restrictions or countries you cannot ship to?
Yes, due to local import laws for herbal supplements, there are a few restrictions we must follow. To make sure your package arrives safely, please note the following regional guidelines:Canada: We...
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Ceinwen created an article,
What is your international return policy?
1. European UnionCustomers residing in the European Union or European Economic Area (EEA) have a 14-day right of withdrawal for online purchases.Conditions for EU Returns: 14-Day Cooling-Off Windo...
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Ceinwen created an article,
Can I place my international order over the phone?
No, we cannot accept international orders over the phone. All international orders must be placed online through our website.
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Ceinwen created an article,
How do international address verifications work?
To ensure your package arrives safely, our checkout uses standard address verification. While we highly recommend using the verified suggestions to avoid shipping delays, you can still type your ad...
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Ceinwen created an article,
Can I set up recurring AutoShip Subscriptions internationally?
Yes! Our Autoship subscription service is fully available for international orders. You can easily set up automated, recurring deliveries so you never run out of your daily wellness essentials.
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Ceinwen created an article,
Will my items need extra packaging for the long journey?
No, they won't need anything extra. Our everyday packaging is already mindfully designed to protect the freshness and prana of our herbs. Your items will get the same high-quality boxes and loving ...
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Ceinwen created an article,
How long will my international order take to arrive?
During checkout, you’ll see a personalized delivery estimate tailored to your exact location. For most international destinations, packages typically arrive within 5–7 business days once they reach...
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Ceinwen created an article,
Who handles the customs paperwork?
We handle all of it on our end! Our global logistics network takes care of 100% of the customs clearance and documentation. You do not have to worry about a thing.
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Ceinwen created an article,
Will I have to pay extra duties or fees when my package arrives?
No, we use a system called "Delivered Duty Paid" (DDP) at checkout. This means all import duties, taxes, and customs fees are calculated and paid upfront when you place your order. There are absolu...
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Ceinwen created an article,
Do you ship outside of the United States?
Yes! We proudly ship directly to international destinations worldwide. Our global checkout makes it safe, easy, and seamless to get your favorite Ayurvedic essentials delivered right to your home.