How do I place a subscription order with HSA/FSA payment?

To place a subscription order for eligible products using HSA/FSA funds, the process is a little different than placing a one-time order. Here's how: 

1. Make Your Purchase: Do not pay with an HSA/FSA card during checkout. After your purchase, check your confirmation screen or emailed receipt for a link to the Truemed survey.

2. Complete the Health Assessment: This quick, private health survey will be reviewed by a licensed provider to determine eligibility. If eligible, you will receive a Letter of Medical Necessity (LMN) within 1–2 days. The survey must be taken on the same day as your purchase.

3. Submit for HSA/FSA Reimbursement: Follow the steps included with your LMN to submit your purchase for reimbursement. Claims are usually paid out in 2–4 weeks.

Our article How to Use Your FSA/HSA Funds at Banyan Botanicals shares more about using your HSA/FSA funds to purchase Banyan supplements.