Breanna Potts
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Recent activity by Breanna Potts-
How do I change my shipping or billing address?
You can change the shipping or billing address associated with a specific subscription order by visiting Subscriptions under My Account. Below your subscriptions, you will see your shipping and bil...
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How do I know if ghee has gone bad?
Does ghee go bad? It can. The smell and color will let you know. It will smell rancid or sour. Original, unspiced ghee will turn white, and both the original and spiced ghee will form black spots o...
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What if I can’t pay an Afterpay installment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
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Can I use Afterpay if I’m an international customer?
We unfortunately are not able to ship internationally. You can read more on this tough decision and alternative options for international customers here.
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Can I use Afterpay if I’m a Wholesale/Professional customer?
Unfortunately Afterpay is not available for our Wholesale and Professional account holders.
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Where can I use Afterpay?
Afterpay can only be applied to purchases made online at www.banyanbotanicals.com.
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If my subscription item is on sale or in a promotion, do I get the promotional discount in addition to my 15% AutoShip discount?
No. At this time, discounts are not stackable, and you will only receive your AutoShip discount.
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If an item is on sale at the time I start my AutoShip subscription, will I always get that discounted price for future orders?
No. All subsequent subscription orders will revert to the automatic 15% AutoShip subscription discount.
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Why can't I add some items to my AutoShip subscription?
While the vast majority of our items are available for subscriptions, certain items, like our tongue cleaners, are not eligible for AutoShip subscriptions.
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Will I be notified of backordered items that are scheduled for delivery?
If an item on your subscription is unavailable at the time of your next delivery date, you will be notified via email and any remaining subscription items will ship as usual. Once the item is back ...