How do I return a product?

To return a product, simply follow these steps:

1. Contact our Customer Care team via email, chat, or over the phone at 800-953-6424. We'll provide a Return Merchandise Authorization number (or RMA #).
2. Once you've gotten the RMA#, please write it on the box label and on a piece of paper placed inside the package. This will help us process your return.
3. Ship it back. Please send the return items to:
   
   Banyan Botanicals 
   
   Attn: returns
   
   6705 Eagle Rock Ave. NE
   
   Albuquerque, NM 87113

When we receive your return, we'll refund the product cost to the same card you used to purchase it. We do not reimburse shipping costs and apologize for the inconvenience.